An AI that actually picks up the phone - in English or Urdu
A voice agent that answers inbound calls, handles common questions, and routes callers to the right department - plus places outbound calls to book and confirm appointments. It speaks natural English and Urdu / Roman Urdu, so callers get a real conversation, not a menu of numbers to press.
Every missed call is a customer who just called your competitor instead
The phone rings while your front desk is with a walk-in customer, or during lunch, or after closing time. Nobody answers, and unlike a WhatsApp message, most callers will not leave a voicemail - they simply hang up and dial the next business on the list. You never see the call that was lost, only the ones that got through.
Even when someone does answer, the same basic questions get asked all day - timings, pricing, location, availability - taking staff away from work that actually needs a human. And outbound calling, like confirming tomorrow's appointments or reminding a patient about a follow-up, rarely happens consistently because nobody has the time to sit and dial one by one.
Hiring a full-time receptionist to cover calls around the clock is expensive, and still leaves gaps on weekends, after hours, and during peak call volume. The result is missed business, overworked staff, and a phone line that quietly costs more in lost customers than it would to fix.
From a ringing phone to a handled call, automatically
Built on modern voice AI and telephony infrastructure, connected to your existing business number and the tools you already use.
Inbound calls answered instantly
- Picks up every call, any time of day, with no hold music
- Greets the caller in English or natural Urdu, based on how they speak
- Sounds like a real conversation, not a robotic script
FAQ answers and smart routing
- Answers common questions about pricing, timings, and services directly
- Understands intent and routes the call to the correct department or person
- Escalates to a human immediately for anything outside its scope
Outbound calling
- Places calls to book new appointments or confirm existing ones
- Sends reminder calls ahead of scheduled visits to reduce no-shows
Logging and handover
- Every call is logged with a summary, sent to your CRM, sheet, or team channel
- A human can take over any call that needs a personal touch
What you get for PKR 50,000
- Voice agent setup connected to your existing business phone number
- Inbound call handling with FAQ answers written around your business
- Smart call routing logic to the correct department or person
- Outbound calling for appointment booking, confirmations, and reminders
- Bilingual voice handling in English and natural Urdu / Roman Urdu
- Automatic handover to a human at any point in the call
- Call logs and summaries delivered to your CRM, sheet, or team channel
- Monthly call review and script/flow adjustments
- WhatsApp support for setup questions and changes
Who this works best for
Clinics and diagnostic centres
- Front desk overwhelmed with calls asking about timings, doctor availability, and test results
- Appointment no-shows costing revenue with no one free to make reminder calls
Agencies and property developers
- Buyers calling about listings after hours, when no agent is available to answer
- Outbound follow-up calls to confirm viewings rarely happen consistently
Restaurants and takeaway chains
- Phone lines jammed during peak hours with reservation and order-status calls
- Table bookings lost when staff are too busy on the floor to pick up
Simple, transparent pricing
Starter
+ PKR 15,000–25,000/month to run — required
- Inbound call handling
- FAQ voice responses
- Smart call routing
- Call transcript logging
- Basic call analytics
- Voicemail detection
- 1 revision round
- Setup documentation
Growth
+ PKR 35,000–60,000/month to run — required
- Everything in Starter plan
- Outbound cold/warm calling
- Voice appointment booking
- Bilingual (English + natural Urdu)
- SMS follow-up after calls
- Custom voice script tuning
- Call outcome dashboard
- 1 month monitoring
Enterprise
+ PKR 80,000–150,000/month to run — required
- Everything in Growth plan
- Localized Urdu dialect AI
- Full CRM/ERP sync during calls
- Bulk outbound campaigns
- Sentiment analysis
- Custom call routing rules
- Dedicated account manager
- 3 months monitoring
Why there is a monthly fee. The setup fee is one-time, but running an AI system is not: WhatsApp bills per message, AI agents consume usage on every conversation, and the platforms underneath (CRM, email, workflow tools) are monthly subscriptions. The monthly figure above covers that running cost plus monitoring and updates. Third-party charges are billed to you at cost and never marked up, and you can cancel the monthly at any time — the system runs on your own accounts. WhatsApp per-message fees are currently under Meta’s rate card — Meta updates its pricing periodically, and any change is passed through at cost, never marked up.
This one-time fee covers setup only. Per-minute telephony and AI calling costs are usage-based and billed separately to you directly - we quote realistic numbers based on your expected call volume during the audit.
Voice is priced higher than our other automations because it involves telephony infrastructure and real-time speech processing, which add real complexity on top of the automation logic. Bundling it with other automations inside an AI Automation tier usually works out cheaper overall.
Questions business owners usually ask
No. The one-time fee covers building, training, and deploying your voice agent - the call flows, FAQ answers, routing logic, and outbound calling setup. Actual phone usage (telephony minutes plus the AI voice processing behind each call) is billed separately on a usage basis, since it scales with your call volume. We quote realistic per-minute costs during the audit once we know your expected call volume, so there are no surprises.
Yes. The agent is built to handle both English and natural Urdu / Roman Urdu conversation, and it can switch based on how the caller speaks to it. It is tuned on real call scenarios from your business rather than a generic script, so it sounds conversational rather than robotic.
Any question outside its trained scope gets routed to the right human or department, or the caller is offered a callback. The agent is built to recognise the edge of its own knowledge rather than guess, so calls do not get stuck in a loop.
A traditional IVR makes callers press numbers and navigate a fixed menu tree. This agent has an actual voice conversation - callers ask questions in their own words, get real answers, and are routed based on what they actually need, not which button they pressed. It can also place outbound calls on its own, which a standard IVR cannot do.
Pair it with other automations
Appointment Scheduling & Reminders
Let the voice agent book directly into the same calendar your WhatsApp flow uses.
Customer Support AI Agent
Hand off complex support questions from calls to the same AI across chat channels.
CRM Integration & Automation
Push every call log and booked appointment straight into your CRM automatically.
Stop missing calls that should have been customers
Get a free audit of your current call volume and see what an always-on bilingual voice agent would do for your bookings.
Get a Free Audit