HEALTHCARE — KARACHI

Appointment Automation for Clinics in Karachi

Your receptionist cannot answer the phone during a consultation. Patients who cannot get through call the next clinic on the list.

What does healthcare automation mean in Karachi?

Healthcare automation for a Karachi clinic means an AI receptionist answers calls and WhatsApp messages 24/7, books patients into your real calendar, and sends automated reminders before each appointment. Clinics adopt it primarily to stop losing after-hours patients and to reduce no-shows. Setup starts at PKR 15,000 one-time.

THE PROBLEM

Where healthcare businesses lose money

Calls missed during consultation hours

The phone rings while the doctor is with a patient. Nobody picks up, and that patient books somewhere else.

Appointments written in a paper register

Double-bookings, lost slots, and no way to see tomorrow's schedule without walking to the front desk.

No-shows nobody reminded

A patient books on Monday for Thursday and simply forgets. The slot is dead and the revenue is gone.

PACKAGES

Three ways to fix this, end to end

Each package is one complete growth system — automation, website and marketing together — priced as a one-time setup plus a monthly retainer that only starts once you are live.

Presence

PKR 75,000
one-time setup

+ PKR 35,000/month retainer, starting the month after go-live.

Best for: 1 doctor / small single-branch clinic

  • WhatsApp bot: FAQs, lead capture, appointment requests and reminders
  • 5–8 conversation flows for common patient journeys
  • Booking-enabled website: 4–6 pages, mobile responsive
  • Google Business Profile setup and optimisation
  • Marketing on 1–2 platforms, around 8 posts/month including reels
  • Basic Meta lead/messages campaign management
Get Started

Scale

PKR 275,000
one-time setup

+ PKR 110,000/month retainer, starting the month after go-live.

Best for: multi-branch / established clinic

  • Everything in Growth, plus advanced automation
  • Multi-branch routing and waitlist auto-fill
  • Full website plus campaign landing pages
  • Full multi-platform marketing, 20+ posts/month
  • Meta + Google Ads management
  • Ongoing SEO and Google Business Profile
  • Weekly reporting and priority support
Get Started

How the billing works. The headline figure is the one-time setup — build, configuration and launch. The monthly retainer starts the month after go-live: month one is build-and-launch only, with no retainer billed. Ad spend is separate and paid directly to Meta or Google. Third-party running costs are passed through at cost and never marked up: WhatsApp Business API (utility/order messages ≈ PKR 2.78 each, marketing ≈ PKR 13.15; replies inside the 24-hour service window are free), BSP platform and AI usage roughly PKR 5,000–15,000/month depending on volume, plus domain and hosting. WhatsApp per-message fees sit under Meta’s rate card — Meta updates its pricing periodically, and any change is passed through at cost. You can stop the retainer at any time — every system runs on your own accounts, so there is no lock-in.

Suggested ad spend is separate and paid directly to the platform.

FAQ

Healthcare automation questions

Data moves over encrypted connections between WhatsApp Business API, your booking system and your records, and access is limited to the systems that need it. We do not sell or share client data, and we will walk you through the exact data path for your clinic before you commit to anything.

Yes. We set escalation rules with you — keywords like severe pain, bleeding or injury route straight to a human and flag the case as urgent rather than being handled by the bot. The agent is explicitly instructed to hand over rather than guess on anything clinical.

Yes. Patients in Karachi message in Urdu, Roman Urdu and English, often in the same sentence. The agent is built to handle all three naturally, and we test it on your clinic's real message history before launch.

We do not publish a percentage, because we have not measured one we would stand behind. What we can tell you is the mechanism: automated WhatsApp and SMS reminders go out before every appointment without anyone remembering to send them, which is the step most Karachi clinics currently skip entirely.

Find out what this would look like for your business

Thirty minutes, free, no pitch. You leave knowing your top three opportunities and what they would cost — whether or not you work with us.

Founder-led, not a call centre
1-2 strategists per client
Meet us